1. Overview

Ayara Frame House is committed to providing high-quality photography, printing, and customized products. If you are not satisfied with your order, you may request a return or refund based on the conditions below.

2. Return Eligibility

• Items must be reported within 3 days of delivery.
• Products must be unused and in original condition.
• Proof of purchase is required.
• Damaged or defective items are eligible for replacement or refund.

3. Non-Returnable Items

• Customized photo prints and personalized products
• Digital photography services already delivered
• Products damaged by customer misuse

4. Refund Process

Once your return request is approved, we will inspect the product. If eligible, your refund will be processed within 5–10 business days using the original payment method.

5. Replacement Policy

If your product arrives damaged or defective, we will provide a free replacement or refund based on your preference.

6. Shipping Costs

• Return shipping may be covered if the item is defective.
• Customers may bear shipping cost for non-defective returns.

7. Service Coverage

• Store Pickup Available
• Home Delivery Available
• Nationwide Delivery Across Nepal

8. Contact Us

Email: ayaraaframe@gmail.com

Phone: +977-9861725696

Location: Kapan, Ghataraj Chowk, Nepal